Shipping & Order Help

Before you order

Check the selected size, color, set contents, and listed dimensions. Photos can show multiple options or accessories that are not included. If you need an item by a particular date, contact us before ordering.

Shipping and separate packages

Items may ship from different brand or production partners. An order containing several brands may arrive in separate packages, with different tracking details and delivery dates. Printed-to-order items also need production time.

Review the shipping options and charges shown at checkout for your delivery address. Availability can vary by item and destination, including Alaska and Hawaii. If checkout does not offer shipping to your address, contact us before placing the order.

Tracking your order

Use the order-status link in your confirmation email to review available tracking. If part of an order arrives first, check whether the remaining items have separate tracking.

Returns, damage, or the wrong item

Contact us with your order number, the item name, and a description of the issue. For damage or an incorrect item, photos of the product and packaging help us investigate with the fulfillment partner. Please wait for return instructions before sending an item back.

If return eligibility, return postage, or a gift deadline affects your purchase, ask us to confirm the details for your chosen item before ordering.

Need a hand?

Contact Lat 65 Emporium. Include your order number for an existing purchase, or the product name and selected option for a product question.